How Important is New Employee Onboarding?
In a Bamboo HR study of over 1,000 workers, 31% reported having quit a job within the first six months. According to the research participants, the top reasons for leaving were a poor onboarding experience, a lack of clarity surrounding job duties and expectations, or a less than stellar boss. We know that ‘people leave bosses, not jobs’, so that last reason may not surprise you; but did you realize how important a sound onboarding program is?
Completing HR paperwork is an important, yet small part of the onboarding process. To engage people from day one, expose them to all parts of the business. This will help them see how they directly effect the success of the company.
During onboarding, make people feel good about making the decision to join your company. There are 3 key areas to include in your onboarding program: Company – Team – Role.
1 – Company. Share the past, present and future of the company. Answer these questions… How, why and by whom did it get started? What was that journey like? Who are your biggest customers and competitors? Where are you going in the future and how do they fit in to that future?
2 – Team. Foster a connection with the people they will be working alongside. Their team reach beyond the people in their department to people upstream and downstream from them as well as key constituents. Make introductions early so they get information from different perspectives, and know to go to with questions.
3 – Role. Take a proactive approach to getting people all the tools and resources they need to be successful in their job. Examples include the location of important documentation, instructions for navigations systems, and best practices that will give them early success.