Category Archives for "Productivity"

The Answer Isn’t Always Training

“We need training.”  This statement is a common knee-jerk reaction to address things like employee engagement, performance and turnover. However, there are many things that could be part of a solution, in addition to or instead of training. This article will get you thinking about all the possibilities. When a client requests training, I resist […]

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What is a “People System”?

When a client asks me what the ‘magic pill’ is for business success, I have to respond by saying “people”.  It’s not just employees, though. This includes all of your constituents – staff, vendors, customers, partners, suppliers, … But when I refer to people systems, I am referring to employees.  I’ve outlined the 7 components […]

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Have you Sharpened your Saw Lately?

Stephen Covey tells the story of a man who was walking through a forest when he came across a frustrated lumberjack.  The lumberjack was trying to cut down a tree and was swearing and cursing as he labored in vain. “What’s the problem?”  The man asked. “My saw’s blunt and won’t cut the tree properly.”  The […]

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