When NOT to Delegate
Have you ever heard anyone say that leadership is about getting everything done all by yourself? Neither have I. We all know that leadership is the art of getting things done through other people. The way to do that is through effective delegation. This is an excerpt from our course, “Liberation Through Delegation.” Here are […]
Continue readingNeeds Assessments for Learning & Development
It’s prime time to be conducting needs assessments to plan meaningful learning & organizational development initiatives for the coming year. Here are three tips for crafting thoughtful questions that will get to the heart of what you need to know. 1. Inquire at all levels Use surveys, focus groups and interviews to seek information from […]
Continue readingPresenting vs. Training
The best trainers certainly have excellent presentation skills. However, presenting is just one element of effective training. Simply put, training is the transfer of knowledge. But how do you know if the transfer of knowledge occurred? Using both types of knowledge checks, embedded and post check, ensures that learners are following you along the way, and […]
Continue readingInterviewing for Best Fit
I was recently asked to coach a team of managers to make better hiring decisions. This group was fairly new to management and the company was growing fast. Here are some suggestions I gave… Hiring managers need to thoroughly understand what they are looking for. This doesn’t stop at the list of ‘technical’ skills required to […]
Continue reading4 Ways to Make Teambuilding Count
Teambuilding is more than bowling outings and falling backward with a blindfold on. Building an affective team takes conscious effort, and that could mean taking time away from the office to have ‘open’ dialogue about how the team is performing. Note the special emphasis on ‘open’. One of the reasons teambuilding has gotten a bad […]
Continue readingImproving Performance in the Workplace
Here are some quick tips on developing the most important investment in your business. Hire right. Use strategic interview questions to ensure you are hiring someone who is aligned with the job, the team and the company culture. Build bench strength. Continually assess and develop individuals instead of waiting for a senior spot to open […]
Continue readingHow to Hire the Right People
Are you getting ready to hire your first employee? Or maybe you have employees already, but have never had any formal training in recruiting, interviewing and hiring staff. Either way, these 9 steps will help you increase your chances of hiring the right person. Be very clear about what the business needs. Take some time […]
Continue readingEver been hijacked?!
Have you ever been so mad, scared or frustrated that you might even have called yourself “out of control”? If so, you may have very well been experiencing an ‘emotional hijack’. Let me explain. When we are feeling attacked, the brain kicks in to protect us. Physically. There is an almond-shaped piece of the brain […]
Continue readingWhat is a “People System”?
When a client asks me what the ‘magic pill’ is for business success, I have to respond by saying “people”. It’s not just employees, though. This includes all of your constituents – staff, vendors, customers, partners, suppliers, … But when I refer to people systems, I am referring to employees. I’ve outlined the 7 components […]
Continue readingHave you Sharpened your Saw Lately?
Stephen Covey tells the story of a man who was walking through a forest when he came across a frustrated lumberjack. The lumberjack was trying to cut down a tree and was swearing and cursing as he labored in vain. “What’s the problem?” The man asked. “My saw’s blunt and won’t cut the tree properly.” The […]
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