Presenting vs. Training

The best trainers certainly have excellent presentation skills. However, presenting is just one element of effective training.  Simply put, training is the transfer of knowledge.  But how do you know if the transfer of knowledge occurred?  Using both types of knowledge checks, embedded and post check, ensures that learners are following you along the way, and […]

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New Employee Orientation and Onboarding | What’s the difference?

New Hire Onboarding and Orientation ~  Sometimes these words are used interchangeably, but they are distinctly different. This article explains the difference, and the benefits of each. Definitions New Hire Orientation is a training event that may take anywhere from two hours to multiple days.  It is typically a classroom experience where new hires meet people […]

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What is a “People System”?

When a client asks me what the ‘magic pill’ is for business success, I have to respond by saying “people”.  It’s not just employees, though. This includes all of your constituents – staff, vendors, customers, partners, suppliers, … But when I refer to people systems, I am referring to employees.  I’ve outlined the 7 components […]

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Have you Sharpened your Saw Lately?

Stephen Covey tells the story of a man who was walking through a forest when he came across a frustrated lumberjack.  The lumberjack was trying to cut down a tree and was swearing and cursing as he labored in vain. “What’s the problem?”  The man asked. “My saw’s blunt and won’t cut the tree properly.”  The […]

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